Youth Forum - A Resource of the Asia Society

Youth Forum Usability Plan -- Notes from Michele Anciaux Aoki 2/3/2004

Usability Testing Schedule

Schools:

Feb 3 10:00-10:30 am - Mark Fisher (HIMS Social Studies) - computer lab
Feb 3 10:30-11:00 am - Mauna Edrozo 8th grade Student (HIMS)
Feb 3 11:00-11:30 am - Kayomi McDonald (HIMS Japanese)

Feb 4 8:30-9:30 am - Nani Castor Peck (JSIS 5th grade)
Feb 4 10:45-11:15 am - Etsuko Kimura (U Prep Japanese)
Feb 4 11:15-11:45 am - Dandy Porter (U Prep Social Studies)
Feb 4 2:10-2:40 pm - Mihoko Tsang (JSIS Japanese)

Feb 5 10:00-10:30 am Mary Bernson (UW Jackson School of International Studies, East Asia Resource Center)

Usability Test Scenarios

General Site

Script: We're going to begin the usability test by just opening the site and looking at how it's organized. I'll ask you to do a few simple tasks. Feel free to "guess" at what to do or how to do it. There are no right answers. Also, if you can, verbalize what you're thinking while you're doing it. I'll be taking notes so I can go back and see where the confusing things are in the site. This will help us make it much easier to use.

Open the site: http://youthforum.askasia.org/ What's the first thing you're inclined to do when you view this page?

 

 

(Capture general impressions.)
If you go to HELP ORIENTATION, what do you expect to find there?

 

 

 
If you go to PROJECT SHOWCASE, what do you expect to find there?

 

(Do they realize they can go here without logging in?)
If you go to SKILLS TOOLBOX, what do you expect to find there?

 

 
Find a Gallery project about the Nebuta Festival.
 

 

(Do they go to Project Showcase?)
Which slide shows people marching in the festival?
 

 

(Do they click on Next until they get to it?)
How many projects are listed in the Project Showcase?
http://youthforum.askasia.org/pub-bin/showcase.pl

 

(Do they click on Project Showcase in the top nav?
Find the World of Maps and Numbers.
http://youthforum.askasia.org/skills/skills_temp.html

 

(Do they go to Skills Toolbox?)
Go back to the home page

 

(Do they click Home link on top nav?)

 

Members Area

Registering and Logging in.

Script: Now that we've looked around the public areas of the site, we're going to log in and check out the Members Area.

From the home page, Register on the YF.

 

(Do they have any problems with the steps?)
Now that you're registered, wait just a minute while I log in as Administrator and approve your registration.

 

(or can have them log in as test1@school.org aaa)
Now that your registration is approved, LOG IN.

 

(Do they have any problems with log in?)
Now you see the My Account page of the YF displayed. What are you inclined to do first?

 

 

(Capture general impressions.)

Applying for a Project (from Available Projects, Forum Project)

Script: Now that you're in the Members Area, you can apply for projects.

Let's say you'd like to apply for a project. How would you expect to do that?

 

(Do they go to Available Projects? Teachers' Modules)
Let's start by reviewing the AVAILABLE PROJECTs.
http://youthforum.askasia.org/members/available_projects.pl

 

(Do they go to Available Projects?)
How would you choose between INDEPENDENT and COLLABORATIVE projects?
 

 

(Do they understand the difference?)
Sign up for An Interview Project from the INDEPENDENT Projects list.
 

 

(Are they able to use the sign-up form? Do they click OK to get back to home page?)

Adding Content to a Forum Project

Script: Now, let's add some content to that project.

Select the project that you'd like to work on.

 

 

(Do they click on the project from the PROJECTS: IN PROGRESS list?)
Add a memo saying that you began this project on February X.

 

(Do they fill out the memo form correctly?)
Now you're ready to add some content to this project. What do you do?

 

(Do they click OPEN THIS PROJECT?)
The project is now open, what do you do to add content?

 

(Do they click SEND NEW MESSAGE?)
Fill out the NEWMESSAGE form.
(We can give them some sample text, e.g., Beatrice's Goat to copy and paste into the message.)

 

(Are they able to SUBMIT MESSAGE?)
After seeing your message displayed, go back to the index to see it on the Date and Subject tabs.

 

(Do they click BACK TO INDEX?)
Check to see how the message is displayed on the DATE and SUBJECT tabs.

 

(Do they click on the tabs?)
Select the message to edit it.

 

 

(Do they click on the date link? when the message opens, do they click EDIT THIS MESSAGE?)
Add a line to the message and save it.

 

(Do they click SAVE CHANGES?)
After seeing your message displayed, go back to the index to see it on the Date and Subject tabs.

 

(Do they click BACK TO INDEX?)
Select the message to reply to it.

 

 

(Do they click on the date link? When the message opens, do they click REPLY TO THIS MESSAGE?)
This project uses a template called a FORUM Template. Any questions about how it works?

 

(Collect their general impressions.)

 

Logging out of the YF

Script: You've set up your project. Now you're ready to leave the YF site.

How would you exit the site?

 

(Do they click HOME, then LOG OUT?)

 

Working on a Newsletter type of Project

Script: You now know how to work on a Forum type of project. Let's see how to work with another type of project.

How do you get to the Members Area?

 

(Do they remember to log in?)
Let's review the AVAILABLE PROJECTs.
http://youthforum.askasia.org/members/available_projects.pl

 

(Do they go to Available Projects?)
Sign up for the project [Newsletter] A Day in the Life from the INDEPENDENT Projects list.
 

 

(Are they able to use the sign-up form? Do they click OK to get back to home page?)
Go ahead and open the project to start working on it.

 

 

(Do they click OK to get back to home page, then click on the project from the PROJECTS: IN PROGRESS list, then click OPEN THIS PROJECT?)

Adding Content to a Newsletter Project

Script: Now, let's add some content to this project.

The project is now open, what do you do to add content?

 

(Do they click ADD A NEW STORY?)
Fill out the ADD NEW STORY form.
(Give them some sample text to enter.)

 

(Are they able to ADD STORY?)
After seeing your story displayed, where do you go next?

 

(Do they click TABLE OF CONTENTS?)
Suppose you need to edit a story? Select the story and edit it.

 

 

(Do they click on the title link? When the story opens, do they click EDIT STORY?)
Add a line to the story and save it.
(Add an attachment if we can do that.)

 

(Do they click SAVE CHANGES?)
After seeing your story displayed, go back to Table of Contents.

 

(Do they click TABLE OF CONTENTS?)
This project uses a template called a NEWSLETTER Template. Any questions about how it works?

 

(Collect their general impressions.)

Working on a Gallery type of Project

Script: You now know how to work on Forum and Newsletter types of projects. Let's see how to work with a Gallery Type of project. (Do this while still logged on in the Members Area.)

Let's review the AVAILABLE PROJECTs again.
http://youthforum.askasia.org/members/available_projects.pl

 

(Do they go to Available Projects?)
Sign up for the project [Gallery] Holidays We Like from the INDEPENDENT Projects list.
 

 

(Are they able to use the sign-up form? Do they click OK to get back to home page?)
Go ahead and open the project to start working on it.

 

 

(Do they click OK to get back to home page, then click on the project from the PROJECTS: IN PROGRESS list, then click OPEN THIS PROJECT?)

Adding Content to a Gallery Project

Script: Now, let's add some content to this project.

The project is now open, what do you do to add content?

 

(Do they click ADD A NEW SLIDE AFTER THIS?)
Fill out the NEW SLIDE form.
(Give them some sample text to enter. If possible, do attachments.)

 

(Are they able to ADD it?)
How many slides are now listed?

 

(Should be 1 after adding first slide.)
Add another NEW SLIDE.
(Give them some sample text to enter. If possible, do attachments.)

 

(Do they click ADD A NEW SLIDE AFTER THIS?)
Now how many slides are listed?

 

 

(Should be 2 after adding second slide.)
How can you choose which slide to view?

 

 

 

(Do they use JUMP TO drop-down box or PREVIOUS or NEXT arrows?)
This project uses a template called a VIRTUAL GALLERY Template. Any questions about how it works?

 

 

 

(Collect their general impressions.)